Privacy policy.
Here's how we handle the information you choose to share with us.
1. Information we collect
When you contact us or ask about a resume service, we collect the information you provide, which may include your name, email address, target role, work history, education, career details, job posting link, and any attached resume or other information you choose to share.
Our hosting provider may also process basic technical information such as IP addresses, access timestamps, and browser details as part of standard server operations. Our site uses a temporary session cookie for form security and status messages; we do not run advertising trackers or analytics scripts in this website package.
2. How we use your information
We use your details to respond to inquiries, assess what service may be suitable, offer a quote, communicate about requested work, and produce documents if you decide to engage us. We may also use necessary records for payment reconciliation, responding to disputes, preventing abuse, and meeting legal obligations.
Submitting a form does not enroll you in a marketing list or automatically result in a purchase.
3. Who may receive information
We do not sell your personal information. Information may be processed by service providers involved in website hosting, email delivery, and secure payment processing when needed to provide the service. If you pay through PayPal, PayPal processes payment information under its own privacy terms; MashResume does not collect your card details through this website.
Services are provided remotely, and information may be processed or accessed outside the United States. We may also disclose information if required by law or to protect legal rights.
4. Storage, retention, and security
Form submissions are sent to our designated business inbox. Resume attachments are processed temporarily for sending and are not intentionally saved as separate permanent files by the website code. Messages and related files may remain in business email records for as long as reasonably needed to provide service, manage business records, resolve concerns, or meet legal requirements.
We use reasonable technical and operational precautions, but no website or electronic communication is completely risk-free. Only upload information you are comfortable sharing for a resume-writing request.
5. Your choices
You can ask us what personal details we hold about you or request corrections or deletion, subject to applicable legal and recordkeeping obligations. To make a request, use our contact page and describe what you need.
6. Changes and contact
We may update this policy as our services change. Any revisions will be reflected on this page with a revised date. Questions about privacy can be sent through our contact form.